SAP Services In Europe

The newest edition of this evaluation published in May 2025, and its Leaders each hold a claim only one firm in the field can make. One is the only European-headquartered SAP provider with global scale. One is the only firm scoring top marks for tax-informed transformation. One stands out for the breadth of its vision. The Forrester Wave: SAP Services In Europe, Q2 2025, is a European market's scorecard written around European differentiators.

The report under the name: The Forrester Wave: SAP Services In Europe, Q2 2025

The Q2 2025 Wave was authored by Dario Maisto, with Pascal Matzke and Akshara Naik Lopez, and scored providers against twenty six criteria. It is the Europe leg of Forrester's SAP services coverage, following the global SAP Services Wave, Q1 2025, and the two editions grade the same firms against different markets.

The Europe edition's differentiators are the continent's procurement realities: data-driven digital core transformation, delivery-silo breaking, industry depth in the European verticals, automotive, life sciences, utilities, retail, and the tax dimension that only European SAP transformations carry.

The Leader and Customer Favorite with twenty of twenty six

Capgemini took a Leader placement plus the Customer Favorite designation, with the highest overall scores among evaluated providers, top scores in both Strategy and Current Offering, and the highest possible ratings in twenty of twenty six criteria, including innovation, partner ecosystem, talent strategy, core implementation services, and modern delivery methods.

Forrester's structural claim on Capgemini is the Europe market's own claim: it is the "only European-headquartered SAP service provider with global scale." Reference customers said they "couldn't ask for more," and appreciated its ability to break down delivery silos.

The scored machinery is the modern SAP delivery stack in full: the December 2024 acquisition of Syniti and its twelve hundred plus data-focused experts, the Digital Acceleration Navigator platform covering delivery from strategy to testing to incident management, the Large Transformation Program method, and a Multi Pillar S/4HANA Architecture approach favoring composable, clean-core design. Its track record spans greenfield, brownfield, and selective data transitions to S/4HANA Cloud Private Edition, and its SuccessFactors, financial management, spend management, and CRM and CX offerings rated superior.

The AI dimension completes the picture: the citation notes the partnership with Mistral AI and the hyperscalers to help clients establish generative AI centers of excellence. The European SAP transformation now carries an AI center-of-excellence component as a scored differentiator, and the providers building those centers with European model partners are answering the same sovereignty-adjacent question the cloud editions of this series document elsewhere.

The other two Leaders and their single claims

Tata Consultancy Services took a Leader placement, with Forrester's line that "TCS stands out for the breadth of its vision, helping clients innovate alongside SAP." The India-headquartered global firm's Europe placement is the market's own globalized reality: European SAP estates are run by global delivery factories, and the Europe scorecard grades them alongside the home-team providers.

EY took the third Leader placement with the highest possible scores in innovation, business strategy and consulting, and industry and client intelligence. Forrester's distinguishing note is the one no other firm can copy: EY's vision of end-to-end business transformation through "innovative, industry-specific, and tax-informed SAP solutions" is unique in the market, drawing on EY's tax advisory reputation.

Tax-informed transformation is the Europe edition's quietest and sharpest criterion. An SAP migration in Europe is a tax event, cross-border structures, compliance obligations, audit exposure, and the firm that can run the tax dimension inside the transformation holds a differentiator the scorecard has no equivalent for anywhere else.

What the Europe edition measures that the global one cannot

Set the two 2025 editions side by side and the difference is the market. The global Wave grades scale, breadth, and global delivery. The Europe Wave grades the home-market advantages, European industry depth, delivery-silo breaking, tax and compliance dimensions, and the sovereign-adjacent question of who runs the European estate.

The Capgemini result shows the interplay: a Leader in both editions, but the Europe edition's citation leans on the Syniti data acquisition, the European industry templates, and the European-headquartered claim, none of which dominate the global scorecard's criteria. A European buyer runs both editions and weights the Europe criteria heavier, because the migration risk is local.

The honest limits of the record

Three Leader placements and the edition's framing are publicly confirmed, and the rest of the field's placements have not surfaced. This article names what the record supports and nothing beyond it.

The migration-deadline context from the global coverage applies here with local intensity. Europe's ECC estates are older, more customized, and more regulated on average, and the S/4HANA deadline is the same for everyone. The scorecard ranks the firms. The deadline ranks the buyers, and the European ones are running harder.

Three questions for the European SAP buyer

Which differentiator is your migration's actual risk: data, tax, or delivery scale? The three Leaders each hold a different single claim. If your transformation's risk is data quality, the Syniti-acquisition firm's case matters most. If it is tax exposure, EY's is the unique one. Match the claim to the risk.

Is the delivery team one firm or a federation? The Europe citation praises breaking down delivery silos, which is the market's own admission that silos are the default. Ask for the named team, the named partners, and the single point of accountability, in writing.

Does your architecture plan respect the clean-core principle? The multipillar, clean-core S/4HANA approach is the edition's technical thesis, and a migration plan that re-customizes the monolith is the failure mode the criteria grade against. Ask for the target architecture diagram and count the customizations.

Forrester does not endorse any vendor named here, and tier placement should not be read as a recommendation to buy.

See also Automation Fabric Services, where forrester renamed its automation services research around a term it coined for software in 2021, and the first Wave under that name scores no software at all, only the systems integrators who weave someone else's automation tools into an operating model.